Terms and Conditions

Elegance Tiles Phillip Island Terms and Conditions of Sale

  • Ownership and property shall pass from the seller to the buyer upon delivery of the goods. However, if payment is not made within the agreed payment terms, the seller shall withdraw without prejudice to any other remedies, be entitled to enter the premises where the goods are situated and re-take possession of the goods.
  • Upon appointment of a receiver, receiver and manager, liquidator or mortgagee in possession to the business of the buyer, ownership of any goods for which the seller has not been paid will immediately revert to the seller notwithstanding that the due date for payment may not have elapsed.
  • The seller is hereby granted an irrevocable licence to enter such premises for the purpose of re-possessing the goods and upon such re-taking of possession the seller shall again have title to such goods.
  • Interest will be charged on overdue accounts calculated at the rate specified from time to time under the Penalty Interest Rate Act 1983 (VIC), calculated daily.
  • Invoices will normally accompany goods unless specified otherwise by the applicant
  • Until credit facilities have been approved goods will be supplied on a COD basis to new applicants
  • All claims are to be notified to Phillip Island Tiles within 48 hours of receipt of goods
  • Phillip Island Tiles retains the right to withdraw credit facilities immediately on overdue accounts or if payment is made with a dishonoured cheque.
  • The applicant agrees that Phillip Island Tiles has the right to make any enquires to an Agency to ascertain the credit and financial responsibility of the applicant.
  • The applicant must pay to Phillip Island Tiles all recovery costs including bank fees, dishonour fees, debt recovery costs including all legal costs, disbursements, Court fees and other charges incurred by Phillip Island Tiles in the recovery of the amount due by the Applicant to Phillip Island Tiles.
  • The law of Victoria shall apply to any debt recovery proceedings and/or the interpretation and application of this agreement
  • No claims will be recognized for shortages or breakages, unless notified at time of delivery
  • In reference to quantities measured by our staff Phillip Island Tiles takes no responsibility for any inaccuracy or errors as they were approximations only
  • Arrangements for return of goods must be made with one of our staff prior to returning goods
  • All claims are to be notified to Phillip Island Tiles within 48 hours of receipt of goods
  • No non-stock items including glass, special orders, sale items, borders, cappings, decorative pieces, discontinued lines or items sold as “Not Returnable” will be eligible for credit
  • Tiles returned must be in a saleable condition
  • Only full boxes of current stock will be accepted
  • Minimum return is 2 metres or 2 boxes
  • Return of goods are at the customers expense and transport
  • Any credit issued will be at purchase price less 20% for handling charges with a minimum charge of $20 applicable
  • A copy of the invoice must accompany the returned goods as refunds will not be done without proof of purchase
  • No tiles are guaranteed against crazing
  • Variations in shade are inherent in all kiln-fired clay products and no responsibility can be accepted for this variation after the tiles are fixed
  • No responsibility will be accepted for tiles incorrectly supplied by Phillip Island Tiles after the tiles have been fixed
  • All goods are subject to their normal and natural colour variations and samples given or displayed are to be considered indicative only.
  • Unless otherwise agreed, the terms of payment are strictly net and payment is due in full prior to the supply of goods.